Frequently asked questions


Who is this made for?

People and businesses who want to get started with a web presence, but are not looking for an overly technical or expensive solution. We have tried to make our website builder as simple and as user-friendly as possible.

But it still seems complicated to me?

Just drop us a message or email and we will help you set everything up.

Why is this any better than the many alternatives out there?

We think that there are just too many options out there, and that the majority of website building tools are overly complex for the average user. A lot of people are just looking for a simple site which looks good and is easy to maintain. We aim to provide fewer confusing options, and provide personalised service if you need it.

So how do I go about making my website?

That depends upon how confident you are. If you think you can handle it yourself, then get started using our website builder - it's as easy as choosing a theme and filling in a few forms. However if you have no idea how to get started, then just send us a message and we will help you set everything up.

How can I customise the look of my site?

We offer a handful of carefully crafted themes that look great on laptops, tablets and mobile phones. You can also choose the pages you would like on your site, add your logo, and add images and text. The combination of these options provides plenty of opportunity to customise your design.

What if I get stuck, will somebody help me?

We will be glad to advise you on how to set up your site, and to show you how everything works. And if you have any questions, we are available via chat (click on the speech bubble on the bottom right of the page) or by email.

Where are you based?

We are in Sydney, Australia.

Domain names

What will my website's address be?

To start with, your site will be available on a subdomain (for example, You can also use a custom domain name (for example, if you like, and we can help you to set that up too.

Can I use my own domain name?

Yes, this is not a problem. We will help you to set this up, and to secure domain name if you don't have one yet.


How much does it cost?

There is no up front cost, just a monthly fee of $10 (USD) per month, which is billed automatically from your nominated credit or debit card.

Is there a free trial so I can test it out?

We have a 14 day free trial, which allows you to have a go at building your site and evaluating the platform.

Do I need to enter credit card details to sign up?

There is no credit card required to sign up for the trial. You will only need to provide one if you choose to continue after your 14 day trial.

If I decide to continue my trial, how do I pay?

You will need to provide credit or debit card details. These will be automatically charged once a month, until you choose to cancel.

Will you store my credit card details?

Your card details are not stored on our server. Subscription payments are handled by, an trusted international payments provider.

Are there any hidden costs?

There is only the the $10 monthly fee. The only other cost you may incur is for a custom domain name, should you choose to use one. We do not sell those directly or make any money from them, but we can help you to set one up and link it to your site.

Am I tied in to a contract?

No, there are no contracts and you may cancel at any time. Note that when you cancel, your site will immediately become unavailable and the remainder of the month will not be refunded to you.

How do I cancel my subscription?

You can simply sign in and use the Cancel option, which is found on your Account page.


Can I use analytics software to monitor traffic?

Yes, you can add your Google Analytics tracking ID to enable Google Analytics.